Formal and Informal Communication Skills Important MCQs - Important MCQS
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Formal and Informal Communication Skills Important MCQs

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Formal and Informal Communication Skills Important MCQs

Formal and Informal Communication Skills

  1. The interchange of information is done through pre-defined channels in :

    2. (a) Informal communication
    (b) Formal Communication
    (c) Cluster chain communication
    (d) Gossip chain communication

    (b) Formal Communication

  2. Grapevine communication is another name of:

    3. (a) Probability communication
    (b) Upward or bottom-up communication
    (c) Formal communication
    (d) Informal communication

    (d) Informal communication

  3. The most reliable type of communication is :

    4. (a) Informal communication
    (b) Non-verbal communication
    (c) Formal communication
    (d) Group communication

    (c) Formal communication

  4. The evidence of formal communication is :

    5. (a) Written documentary
    (b) No evidence
    (c) Face to face meetings
    (d) Telephones

    (a) Written documentary

  5. Advantage of informal communication is :

    6. (a) Employees can discuss work problems
    (b) Saves time
    (c) Saves cost of the organization‘s
    (d) All of the above

    (d) All of the above

  6. Systematic flow of information occurs in :

    7. (a) Formal communication
    (b) Informal communication
    (c) Interpersonal communication
    (d) Intrapersonal communication

    (a) Formal communication

  7. Disadvantage of Informal communication is :

    8. (a) Time consuming
    (b) Fast speed
    (c) Less reliable
    (d) Spread of rumours

    (d) Spread of rumours

  8. Distortion due to long chains occur in :

    9. (a) Verbal communication
    (b) Grapevine communication
    (c) Formal communication
    (d) Mass communication

    (c) Formal communication

  9. Flow of information in Informal communication is :

    10. (a) Moves freely
    (b) Through pre defined channels
    (c) Face to face meeting
    (d) Video conferencing

    (a) Moves freely

  10. Official communication is another name of:

    11. (a) Group communication
    (b) Formal communication
    (c) Non verbal communication
    (d) Interpersonal communication

    (b) Formal communication

  11. How many types of formal communication are there ?

    12. (a) 1
    (b) 2
    (c) 4
    (d) 5

    (c) 4

  12. Flow of information from superior to subordinate authority is in :

    13. (a) Upward or bottom up communication
    (b) Crosswise communication
    (c) Downward or Top-down communication
    (d) Horizontal communication

    (c) Downward or Top-down communication

  13. In which type of communication employees of different departments work at different levels:

    14. (a) Mass communication
    (b) Crosswise or diagonal communication
    (c) Verbal communication
    (d) Non verbal communication

    (b) Crosswise or diagonal communication

  14. What is the type of Informal communication?

    15. (a) Upward communication
    (b) Downward communication
    (c) Single Strand chain
    (d) Horizontal communication

    (c) Single Strand chain

  15. The type of communication in which information goes from person to person is :

    16. (a) Cluster chain
    (b) Probability chain
    (c) Single Strand chain
    (d) Downward communication

    (c) Single Strand chain

  16. informal communication is otherwise known as ______ communication.

    17. (a) grapevine
    (b) lateral
    (c) visual
    (d) horizontal

    (a) grapevine

  17. How many types of Informal communication are there ?

    18. (a) 2
    (b) 3
    (c) 4
    (d) 5

    (c) 4

  18. The process in which communication passed on to everyone is :

    19. (a) Cluster chain
    (b) Probability chain
    (c) Formal communication
    (d) Gossip chain

    (d) Gossip chain

  19. Which of these is not a type of grapevine ?

    20. (a) Gossip
    (b) Probability
    (c) Rope
    (d) Cluster

    (c) Rope

  20. Which of these is not a type of grapevine ?

    21. (a) Double Strand
    (b) Single Strand
    (c) Cluster
    (d) Gossip

    (a) Double Strand

  21. Which of these involves the passing of information through a long line of people?

    22. (a) Cluster
    (b) Single Strand
    (c) Gossip
    (d) Probability

    (b) Single Strand

  22. Which of these is not a limitation of grapevine ?

    23. (a) Distortion
    (b) Slow process
    (c) Damaging swiftness
    (d) Incomplete information

    (b) Slow process

  23. What is lateral communication ?

    24. (a) Flows from superior to subordinate
    (b) Flows between manager and workers
    (c) Flows between peers
    (d) None of the above

    (c) Flows between peers

  24. The part of grapevine which is inaccurate ?

    25. (a) Chain system
    (b) Gossip system
    (c) Cluster system
    (d) Rumours

    (d) Rumours

  25. Communication types according to number of persons are

    26. (a) 1
    (b) 2
    (c) 3
    (d) 4

    (d) 4

  26. Formal communication is with the :

    27. (a) Elders
    (b) Teachers
    (c) Boss
    (d) All of the above

    (d) All of the above

  27. On the basis of organisational structure , the types of communication are :

    28. (a) Formal and Informal
    (b) Verbal and nonverbal
    (c) Interpersonal and Intrapersonal
    (d) None of the above

    (a) Formal and Informal

  28. Organisational barriers involve :

    29. (a) Poor listening
    (b) Lack of staff meetings (c) Egotism
    (d) Noise

    (b) Lack of staff meetings

  29. Types of communication barriers are :

    30. (a) 4
    (b) 5
    (c) 6
    (d) 7

    (d) 7

  30. Flow of communication in formal communication is :

    31. (a) Only through pre defined channels
    (b) Video conferencing
    (c) Face to face meetings
    (d) Moves freely

    (a) Only through pre defined channels

  31. Reliability of Informal communication is :

    32. (a) More reliable
    (b) Most reliable
    (c) Comparatively less
    (d) None of the above

    c) Comparatively less

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